Missing My Rank A Week Later


#1

0J98720257975502K
LucaRallis

Hi!

On August 17th I purchased the privateer rank from your shop. That day I logged on and after a few minutes, I got the rank. Soon after that, I stopped playing for a week because I had to go on a trip. When I returned today, I found that I no longer have the rank on the server.

Any help is appreciated.

Thanks!


#2

Hey there - this is due to the payment dispute you made against the purchase. I’ve queued your rank to re-appear so you should have it within 10 minutes.

Let me know if you have any remaining issues!


#3

Thank you! Dispute has been settled, rank has been returned. Thanks for the quick help!


#4

No problem! Marking this as resolved.


#5