Support


Community Help This section is for questions to be answered by our community. Staff Applications Interested in becoming a Staff Member? This is how you can apply! Appeals Feel like you were punished incorrectly? Resolve it here. Player Reports Find someone breaking a rule? Let us know! Payments Have a problem with an in-game or shop purchase? We’re here to help!
About the Support category [Support] (1)
1,575 Pearl Refund [Community Help] (6)
Reimbursement purifier bug [Community Help] (3)
Pearls to the wrong account [Payments] (3)
About Applying for Uncharted QA Role [Staff Applications] (2)
How much does Ice improve farms [Community Help] (5)
Will's gear got lost [Community Help] (5)
Leaving islands? [Community Help] (5)
Island save files? [Community Help] (12)
Fire at Gull dock [Community Help] (4)
Missing My Rank A Week Later [Payments] (5)
Contents of chests got deleted [Community Help] (8)
Glitched in block (get kicked for fly) [Community Help] (5)
Kicks when i log in [Community Help] (5)
Didnt get my pearls that i bought [Payments] (3)
I cannot buy rank [Payments] (3)
Stuck in open seas [Community Help] (6)
Spawner Charms and Mob Stacking [Community Help] (2)
Stuck in the OS [Community Help] (4)
Ender Peal Glitch [Community Help] (8)
I can’t reconnect to the server [Community Help] (6)
Getting stuck in the open seas [Community Help] (4)
Stuck in a block in the war zone! [Community Help] (5)
What do you mean by high chance of success? [Community Help] (8)
Forum rules help [Community Help] (5)
Vanished diamond boots [Community Help] (6)
I bought 10 dollars of pearls for my old account [Payments] (3)
Ender Pearl Glitch 3 [Community Help] (5)
This glitch is killing me [Community Help] (6)
Unable to make purchases in the shop [Payments] (7)