Support


Staff Applications Interested in becoming a Staff Member? This is how you can apply! Community Help This section is for questions to be answered by our community. Appeals Feel like you were punished incorrectly? Resolve it here. Player Reports Find someone breaking a rule? Let us know! Payments Have a problem with an in-game or shop purchase? We’re here to help!
About the Support category [Support] (1)
How long will Uncharted be down? [Community Help] (6)
Stuck in fences in the open seas [Community Help] (3)
Reimbursement for slot trinket set [Community Help] (10)
For a week straight now T'T [Community Help] (6)
Can i get a island reroll please? [Community Help] (10)
1,575 Pearl Refund [Community Help] (6)
Reimbursement purifier bug [Community Help] (3)
Pearls to the wrong account [Payments] (3)
About Applying for Uncharted QA Role [Staff Applications] (2)
How much does Ice improve farms [Community Help] (5)
Will's gear got lost [Community Help] (5)
Leaving islands? [Community Help] (5)
Island save files? [Community Help] (12)
Fire at Gull dock [Community Help] (4)
Missing My Rank A Week Later [Payments] (5)
Contents of chests got deleted [Community Help] (8)
Glitched in block (get kicked for fly) [Community Help] (5)
Kicks when i log in [Community Help] (5)
Didnt get my pearls that i bought [Payments] (3)
I cannot buy rank [Payments] (3)
Stuck in open seas [Community Help] (6)
Spawner Charms and Mob Stacking [Community Help] (2)
Stuck in the OS [Community Help] (4)
Ender Peal Glitch [Community Help] (8)
I can’t reconnect to the server [Community Help] (6)
Getting stuck in the open seas [Community Help] (4)
Stuck in a block in the war zone! [Community Help] (5)
What do you mean by high chance of success? [Community Help] (8)
Forum rules help [Community Help] (5)